Refund policy

We sincerely hope you are satisfied with your Fyntra purchase, if you are not you have 14 days from receipt of your order to return it. 

To start a return, you can contact us at support@fyntraclo.com Please note that returns will need to be sent to the following address:

Suite 19.6

Exhibition House

Addison Bridge Place 

London 

W14 8XP

United Kingdom

You can always contact us for any return question at support@fyntraclo.com

 

Please note: All returns must be in the original packaging

 

Refunds

If a refund is selected, all successfully returned items will be credited to the original payment method used to purchase the items. The original shipping charges will not be refunded. Please note refunds can take up to 10 working days to show on your account due to varying processing times between payment providers. 

Product Condition

Please be aware that we cannot process returned clothing which has been worn. Please ensure that when you try your items on that you are not wearing strong aftershaves or scents, that all product tags remain in tact, and that the item is unworn and in a resellable condition. It will be at our discretion as to whether the item is in a resellable condition.